Privacy Policy.

What we collect

When you place an order or create an account, we collect your name, phone, email, delivery address and order history. When you browse, we collect basic analytics (pages viewed, device type) to improve the experience.

How we use it

• Fulfilling your orders and providing customer support
• Sending order confirmations, shipping updates and (with consent) newsletters
• Preventing fraud and abuse
• Improving our products, catalog and site

Who we share it with

We share the minimum necessary information with:

• Courier partners — name, phone and address to deliver your parcel
• Payment providers (bKash, Nagad) — transaction data required for the payment
• Infrastructure providers — hosting, email and analytics under strict data-processing agreements

We never sell your personal information.

Marketing emails

Newsletter subscription is opt-in. You can unsubscribe anytime via the link at the bottom of any marketing email, or visit /unsubscribe.

Your rights

You can request a copy or deletion of your personal data at any time by emailing hello@lavishogroup.com. We'll respond within 30 days.

Contact

Questions? Reach us at hello@lavishogroup.com or via the contact form.